Industry
🛡️ Insurance & Mutual Funds
Corpshore BPO, IT & AI solutions for the insurance & mutual funds sector in France
Our expertise
BPO & IT for the Insurance & Mutual Funds sector
Our insurance teams are trained in IRSA, IRCA conventions and the specificities of French IARD and group health contracts. Claims management, contract processing, member services and regulatory compliance (ACPR, Solvency II, IDD) — while maintaining the SLAs required by tier-one insurers.
Included services
- ▸IARD claims management
- ▸Mutual member services
- ▸ACPR / Solvency II compliance
- ▸Health contract processing
- ▸Fraud detection
- ▸Reinsurance back-office
Regulations mastered
FAQ
BPO Insurance & Mutual Funds — your questions
Are your agents familiar with IRSA and IRCA conventions?
Yes. Our claims handlers are trained in IRSA (material liability) and IRCA (bodily injury liability) conventions governing relations between French insurers for motor claims.
Can you manage a health mutual's member services with CCAM/NGAP codes?
Yes. Our health teams master CCAM and NGAP for reimbursement processing and member support. We handle NOEMIE submissions and coordination with mandatory insurance schemes.
How do you ensure compliance with IDD (insurance distribution directive) requirements?
Our sales and advisory scripts are validated by insurance law specialists. We ensure call recording for traceability and produce the required IDD information documents.
Other industries
We operate across all sectors
Ready to scale your operations?
Talk to a Corpshore consultant today. Free quote, no obligation, response within 24 hours.