Industry
🛒 E-commerce & Retail
Corpshore BPO, IT & AI solutions for the e-commerce & retail sector in France
Our expertise
BPO & IT for the E-commerce & Retail sector
Corpshore supports French and international e-commerce companies with dedicated teams trained in the specificities of French online retail: consumer law, withdrawal periods, LCEN obligations and DSA compliance. Scale-up within 48 hours for peak periods (Black Friday, Christmas, sales).
Included services
- ▸24/7 multichannel customer service
- ▸Returns & dispute management
- ▸DSA & content moderation
- ▸Order processing
- ▸Catalogue translation
- ▸Customer retention
Regulations mastered
FAQ
BPO E-commerce & Retail — your questions
How quickly can you deploy an e-commerce BPO team?
Between 2 and 4 weeks for a dedicated team. For seasonal surges (Black Friday, sales), we can deploy within 48 hours with agents already trained on e-commerce scripts.
Do your agents know French e-commerce legal obligations?
Yes. All our e-commerce agents receive training on French legal obligations: the 14-day withdrawal right, returns policy, LCEN notices and DSA compliance. We update scripts with every regulatory change.
Do you handle content moderation for French marketplaces?
Yes. We provide human and AI-assisted moderation for DSA-regulated marketplaces, meeting regulatory deadlines and providing transparency reports.
Other industries
We operate across all sectors
Ready to scale your operations?
Talk to a Corpshore consultant today. Free quote, no obligation, response within 24 hours.