Industry
📡 Telecommunications
Corpshore BPO, IT & AI solutions for the telecommunications sector in France
Our expertise
BPO & IT for the Telecommunications sector
Corpshore manages subscriber back-office for telecom operators handling over 2 million subscribers. Our teams master fixed and mobile portability processes (RIO, ARCEP deadlines), French-language N1 to N3 technical support and billing dispute resolution, with continuous unit cost optimisation.
Included services
- ▸Subscriber back-office
- ▸RIO portability management
- ▸N1/N2/N3 technical support
- ▸Billing dispute resolution
- ▸Activation & provisioning
- ▸Retention & loyalty
Regulations mastered
FAQ
BPO Telecommunications — your questions
Can you manage number portability within ARCEP deadlines?
Yes. Our portability teams comply with ARCEP regulatory deadlines (1 business day for fixed, 3 days for mobile) and coordinate transfers with all French operators via RIO.
Can your agents provide N2 technical support for ADSL/Fibre services?
Yes. We provide N1 (intake, basic diagnosis) and N2 (advanced CPE diagnosis, router configuration, field technician escalation) support for xDSL, FTTH and FTTB services.
Other industries
We operate across all sectors
Ready to scale your operations?
Talk to a Corpshore consultant today. Free quote, no obligation, response within 24 hours.