E-commerce & Retail
DSA · RGPD · LCEN · NF ServiceCorpshore supports French and international e-commerce companies with dedicated teams trained in the specificities of French online retail: consumer law, withdrawal periods, LCEN obligations and DSA compliance. Scale-up within 48 hours for peak periods (Black Friday, Christmas, sales).
Included services
- ▸ 24/7 multichannel customer service
- ▸ Returns & dispute management
- ▸ DSA & content moderation
- ▸ Order processing
- ▸ Catalogue translation
- ▸ Customer retention
