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Sectors

Proven sector expertise in France.

Every sector has its own regulatory constraints, cultural norms and performance indicators. Our approach adapts to your sector, not the other way around.

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E-commerce & Retail

DSA · RGPD · LCEN · NF Service

Corpshore supports French and international e-commerce companies with dedicated teams trained in the specificities of French online retail: consumer law, withdrawal periods, LCEN obligations and DSA compliance. Scale-up within 48 hours for peak periods (Black Friday, Christmas, sales).

Included services

  • 24/7 multichannel customer service
  • Returns & dispute management
  • DSA & content moderation
  • Order processing
  • Catalogue translation
  • Customer retention
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Financial Services & Banking

AMF · ACPR · RGPD · MiFID II · Bâle III

Our financial teams master the French and European regulatory framework: AMF, ACPR, MiFID II, Basel III. We handle KYC/AML files, securities back-office, compliance reporting and French-language banking customer support, applying strict financial data security protocols.

Included services

  • KYC & due diligence
  • Securities back-office
  • MiFID II / ACPR reporting
  • Banking customer support
  • Credit file processing
  • AML compliance
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Healthcare & Pharma

HDS · RGPD · CIM-10 · ANSSI · CNIL

Corpshore is one of the few BPO providers operating with HDS type 1 and 2 health data hosting certification. Our teams process medical records, ICD-10 coding and French-language patient phone support, under strict ANSSI and CNIL protocols. Zero security incidents across 18+ months of active references.

Included services

  • HDS medical records
  • ICD-10 coding
  • French patient support
  • Medical archive digitisation
  • ANSSI/CNIL compliance
  • Health insurance back-office
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Insurance & Mutual Funds

ACPR · Solvabilité II · RGPD · IARD · DDA

Our insurance teams are trained in IRSA, IRCA conventions and the specificities of French IARD and group health contracts. Claims management, contract processing, member services and regulatory compliance (ACPR, Solvency II, IDD) — while maintaining the SLAs required by tier-one insurers.

Included services

  • IARD claims management
  • Mutual member services
  • ACPR / Solvency II compliance
  • Health contract processing
  • Fraud detection
  • Reinsurance back-office
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Telecommunications

ARCEP · RGPD · Code des postes et télécommunications

Corpshore manages subscriber back-office for telecom operators handling over 2 million subscribers. Our teams master fixed and mobile portability processes (RIO, ARCEP deadlines), French-language N1 to N3 technical support and billing dispute resolution, with continuous unit cost optimisation.

Included services

  • Subscriber back-office
  • RIO portability management
  • N1/N2/N3 technical support
  • Billing dispute resolution
  • Activation & provisioning
  • Retention & loyalty
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Tourism & Hospitality

RGPD · Loi Montagne · Atout France · IATA

Corpshore deploys multilingual concierge teams for palace hotels, hotel chains and airlines with 6-language capability on dedicated teams. 24/7 availability, modifications and cancellations management in GDS (Amadeus, Sabre), IATA compliance and traveller claims processing.

Included services

  • 24/7 multilingual concierge
  • GDS reservations (Amadeus, Sabre)
  • Travel after-sales & claims
  • Cancellation/modification management
  • Flight & baggage support
  • VIP client retention
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Public Sector & Local Authorities

ANSSI · HDS · Code marchés publics · LCEN · RGS

Corpshore supports French ministries, local authorities and public establishments on archive digitisation, administrative file processing and citizen contact centres. ANSSI compliance (RGS framework), public procurement code compliance, sensitive data clearance available.

Included services

  • Public archive digitisation
  • Administrative file processing
  • Citizen contact centre
  • Public agent helpdesk
  • ANSSI/RGS compliance
  • RGAA accessibility
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French SMEs & Mid-Caps

PCG · DSN · RGPD · URSSAF

Corpshore offers French SMEs and mid-caps outsourcing solutions calibrated to their size and budget: shared teams from 0.5 FTE, monthly commitment without multi-year lock-in, progressive scale-up. PCG accounting, DSN payroll, customer service, IT support — all in one simplified framework contract.

Included services

  • Outsourced PCG accounting
  • Payroll & DSN
  • Shared customer service
  • N1/N2 IT support
  • Outsourced secretarial
  • Telephone answering service

Ready to scale your operations?

Talk to a Corpshore consultant today. Free quote, no obligation, response within 24 hours.

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